eSIM COMPARISON · NOVEMBER 2026

Saily vs Ubigi: which travel eSIM should you choose in 2026?

Ten rounds, prices checked in 9 destinations, reviews counted and a final score: we settle it.

Saily vs Ubigi: which travel eSIM should you choose in 2026?

Saily or Ubigi: both names pop up as soon as you look for a travel eSIM to stay online abroad. Saily belongs to Nord Security, the company behind NordVPN. Ubigi is the brand of Transatel, a carrier owned by the Japanese NTT group, in the eSIM business since 2017. Both cover more than 200 destinations, but their data plans, extras and networks are nothing alike.

We checked both brands' official prices on October 20, 2026, read their terms and conditions and counted their ratings on Trustpilot, the App Store and Google Play. The result: a Saily vs Ubigi comparison in 10 rounds, with one winner per criterion. Saily and Ubigi end in a tie, 5-5, and a third eSIM is cheaper on every plan from 1 to 50 GB we compared.

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Rony

Updated: November 2026

15 min read

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Résumé express

Saily vs Ubigi: at a glance

  • Saily wins 5 rounds out of 10: 5 GB a day at full speed on its unlimited plans, security features included, 4.7/5 on Trustpilot, 24-hour in-app chat support and a possible refund if more than 99% of the data remains.

  • Ubigi wins 5 rounds: cheaper on 13 of the 15 data plans compared, Japan included, wider regional plans, monthly and annual plans, and hotspot use front and center, unlimited plans included.

  • In Japan, Ubigi comes out on top: cheaper on 1, 5 and 10 GB, it runs on NTT Docomo, sells a 50 GB plan and a 15-day unlimited plan that costs $9.99 less. Saily only keeps the 20 GB tier.

  • Choose based on your trip: Saily for unlimited data, reviews, support and security; Ubigi for data plan prices, Japan, a multi-stop trip or a Windows laptop.

  • The alternative: voilà eSIM, our own eSIM, is cheaper on every plan from 1 to 50 GB we compared, with excellent value for money, an easy-to-install eSIM, an easy-to-use app and 24/7 human customer support.

Scoreboard

Rankings for the 10 rounds

Before getting into the details, here's the winner of each criterion. Prices were checked on October 20, 2026 on the official websites, in US dollars, without any promo code, in 9 destinations: Japan, the United States, Thailand, Turkey, Morocco, Indonesia, South Korea, the United Kingdom and Europe.

  1. 01Data plan prices
    Saily
    Cheaper on 2 of 15 plans
    Ubigi
    Cheaper on 13 of 15 plans
    Ubigi
  2. 02Unlimited data
    Saily
    5 GB a day at full speed
    Ubigi
    60 GB total over a month
    Saily
  3. 03Multi-country coverage
    Saily
    Europe 34 countries, Global 121
    Ubigi
    Europe 38 to 56 countries, World 178 to 202
    Ubigi
  4. 04Japan
    Saily
    Only one with a 20 GB plan
    Ubigi
    Cheaper, NTT Docomo, 50 GB
    Ubigi
  5. 05Subscriptions
    Saily
    Saily Ultra, auto top-up
    Ubigi
    Monthly and annual plans
    Ubigi
  6. 06Hotspot and devices
    Saily
    Restricted on unlimited plans
    Ubigi
    Promoted, Windows PCs, cars
    Ubigi
  7. 07Security and extras
    Saily
    Virtual IP, ad blocker, web protection
    Ubigi
    Device-focused extras
    Saily
  8. 08Reviews and app
    Saily
    4.7/5 Trustpilot, 4.7/5 App Store
    Ubigi
    4.1/5 Trustpilot, 4.6/5 App Store
    Saily
  9. 09Customer support
    Saily
    24-hour in-app chat, email
    Ubigi
    Contact form, online help
    Saily
  10. 10Refunds
    Saily
    If more than 99% of the data remains
    Ubigi
    Only before scanning the QR code
    Saily
Final score
5–5

Final score: a tie, 5 rounds each. Saily wins on unlimited data, security, reviews, support and refunds. Ubigi wins on data plan prices, coverage, Japan, subscriptions and hotspot use.

Round 1

How much do Saily and Ubigi cost?

We checked the prices shown on both official websites on October 20, 2026, without any promo code, for 10 GB over one month and 1 GB over one week. Ubigi is cheaper on 13 of the 15 plans compared.

Saily
Saily prices

Saily only comes out ahead on 2 plans, by just one cent: 1 GB in the United States and in Thailand. Its plans range from 1 to 20 GB per destination, for one week to one month (and from 3 days in some destinations, such as Japan).

Ubigi
Ubigi prices

On 10 GB, Ubigi is cheaper everywhere, Japan included. The gap is sometimes huge: $8.99 less in the United States, $10.99 less in Morocco and more than $20 less on the Europe plan. It also sells plans as short as 1 day, handy for a layover.

Prices checked on October 20, 2026

Planvoilà eSIMSailyUbigi
Japan, 10 GB (30 d)$9.60$17.99$16.50
United States, 10 GB (30 d)$12.40$22.99$14.00
Turkey, 10 GB (30 d)$6.60$15.99$13.00
Morocco, 10 GB (30 d)$17.90$33.99$23.00
Indonesia, 10 GB (30 d)$9.60$21.99$16.00
South Korea, 10 GB (30 d)$13.50$18.99$14.00
United Kingdom, 10 GB (30 d)$8.80$18.99$11.00
Europe (regional plan), 10 GB (30 d)$12.00$35.99$15.00
Japan, 1 GB (7 d)$1.40$3.99$3.50 (3 d)
United States, 1 GB (7 d)$1.70$3.99$4.00
Thailand, 1 GB (7 d)$2.30$2.99$3.00
Turkey, 1 GB (7 d)$0.90$3.99$3.00
Morocco, 1 GB (7 d)$2.40$8.99$6.00
Indonesia, 1 GB (7 d)$1.40$4.79$4.00
South Korea, 1 GB (7 d)$1.90$3.99$3.00

Either way, voilà eSIM remains the cheapest of the three: $9.60 for 10 GB in Japan versus $17.99 at Saily and $16.50 at Ubigi, $6.60 in Turkey versus $15.99 and $13.00, $8.80 in the United Kingdom versus $18.99 and $11.00. Keep in mind that the Europe plans don't cover exactly the same area: 34 countries at Saily, 38 at Ubigi.

KR

SOUTH KOREA

active

20 Go

remaining

Operator

SKTelecom, LGU+

Expires

In 3d • Jun 12

Top up

TH

THAILAND

active

20 Go

remaining

Operator

AIS

Expires

In 3d • Jun 12

Top up

JP

JAPAN

active

20 Go

remaining

Operator

NTT docomo

Expires

In 3d • Jun 12

Top up

  • No blocked apps

  • Tethering enabled

  • 24/7 customer support

  • No blocked apps

  • Tethering enabled

  • 24/7 customer support

No more roaming fees

Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.

Round winner·Ubigi

Ubigi, cheaper on all 8 of the 10 GB plans and on 5 of the 7 plans with 1 GB.

Round 2

Unlimited plans: prices and limits

Both brands sell "unlimited" plans, but with a fair use policy, meaning a reasonable usage limit. Ubigi is cheaper almost everywhere, but Saily gives you far more full-speed data over a month.

Saily
Saily's unlimited plans

Saily gives you 5 GB a day at full speed (3 GB a day in Morocco), then speed drops to 1 Mbit/s until midnight, local time. Over a month, that's up to 150 GB at full speed. In US dollars, it's only cheaper in Thailand, by one cent.

Ubigi
Ubigi's unlimited plans

Ubigi gives you a total full-speed allowance for the whole plan, for example 30 GB on the 15-day Japan unlimited plan and 60 GB on most one-month unlimited plans, then 2 Mbit/s. It's cheaper in Japan, the United States, Indonesia and Europe, and much cheaper in the United Kingdom and South Korea.

One-month unlimited plan prices, checked on October 20, 2026

Unlimited, 1 monthSailyUbigi
Japan$71.99$65.00
United States$67.99$62.00
Thailand$48.99$49.00
Indonesia$71.99$59.00
South Korea$71.99$49.00
United Kingdom$71.99$44.00
Europe$71.99$62.00
Round winner·Saily

Saily, with up to 150 GB at full speed over a month versus 60 GB at Ubigi.

Round 3

Saily or Ubigi: which has better coverage?

On paper, both brands' coverage is evenly matched: more than 200 destinations each. The gap shows on regional plans, which are wider at Ubigi.

Saily
Saily coverage

Saily's Europe plan covers 34 countries, and its Global plan 121 countries.

Ubigi
Ubigi coverage

Ubigi covers 38 countries on its standard Europe plan and up to 56 on its extended version. Its World plan covers 178 countries, and up to 202 destinations on its extended version. It builds on its carrier status, inherited from Transatel.

Multi-country plans

PlanSailyUbigi
DestinationsMore than 200More than 200
Europe plan34 countries38 countries (56 in the extended version)
World plan121 countries (Global)178 countries (202 destinations in the extended version)
Round winner·Ubigi

Ubigi, for its wider regional plans if you're visiting several countries in a row.

Round 4

What's the best eSIM for Japan: Saily or Ubigi?

This is the destination where the question comes up most. Two criteria matter: the network and your budget. In US dollars, Ubigi wins on both.

Saily
Saily in Japan

Saily mentions "including KDDI and SoftBank", without naming NTT Docomo. It's a bit more expensive on 1, 5 and 10 GB ($17.99 for 10 GB over 30 days), but it sells a 20 GB plan that Ubigi doesn't have.

Ubigi
Ubigi in Japan

Ubigi advertises access to the three major networks: NTT Docomo, KDDI and SoftBank, which gives you a better chance of getting signal on a hike or in a remote village. It's cheaper on 1, 5 and 10 GB, the only one offering 50 GB, and its 15-day unlimited plan costs $9.99 less.

Plans in Japan

Planvoilà eSIMSailyUbigi
1 GB$1.40 (7 d)$3.99 (7 d)$3.50 (3 d)
5 GB$5.50 (30 d)$10.99 (30 d)$10.00 (15 d)
10 GB$9.60 (30 d)$17.99 (30 d)$16.50 (30 d)
20 GB$16.80 (30 d)$24.99 (30 d)not offered
50 GB$34.90 (30 d)not offered$55.00 (30 d)
Unlimited 15 daysnot offered$48.99$39.00
KR

SOUTH KOREA

active

20 Go

remaining

Operator

SKTelecom, LGU+

Expires

In 3d • Jun 12

Top up

TH

THAILAND

active

20 Go

remaining

Operator

AIS

Expires

In 3d • Jun 12

Top up

JP

JAPAN

active

20 Go

remaining

Operator

NTT docomo

Expires

In 3d • Jun 12

Top up

  • No blocked apps

  • Tethering enabled

  • 24/7 customer support

  • No blocked apps

  • Tethering enabled

  • 24/7 customer support

No more roaming fees

Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.

Round winner·Ubigi

Ubigi, cheaper and available on the Docomo network.

Round 5

Subscriptions and top-ups

To top up, both work the same way: you buy a new plan in the app, on the same eSIM, with no new QR code. On subscriptions, Ubigi gives you more choice.

Saily
Saily Ultra and auto top-up

Saily has its own subscription, Saily Ultra, starting at $39.99 a month: it covers 121 destinations and adds airport perks and access to NordVPN or NordPass. It also offers auto top-up for when your plan runs out.

Ubigi
Monthly and annual plans

Ubigi sells monthly and annual plans: your data renews every month. Keep in mind that a monthly plan can only be canceled after 3 months.

Round winner·Ubigi

Ubigi, with monthly and annual plans on top of one-off plans.

Round 6

Hotspot use and devices

Both brands allow hotspot use. The difference lies in unlimited plans and in what you can connect besides your phone. Ubigi goes further.

Saily
Saily

Saily allows hotspot use, but its terms of use prohibit pushing large volumes through a hotspot on its unlimited plans.

Ubigi
Ubigi

Ubigi puts hotspot use front and center on its plan pages, unlimited plans included. You can select it directly in the "Mobile Plans" app on Windows 10 and 11, and it powers the in-car Wi-Fi of several car brands, with up to 8 connected devices.

Round winner·Ubigi

Ubigi, for hotspot use on its unlimited plans and its offers for PCs and cars.

Round 7

Security and extras beyond data

Beyond data, both brands add extras tied to their background. Saily focuses on your browsing security, at no extra cost.

Saily
Saily's extras

Virtual location: you can show an IP address from another region of the world. Ad blocker and web protection on every plan. US phone number as an option, with a monthly subscription. Saily credits: 3% of each purchase goes back to you for the next one (8% with Saily Ultra).

Ubigi
Ubigi's extras

Ubigi doesn't add any browsing features: its extras are about devices (Windows PCs, connected cars, see round 6). It also highlights its official partnerships with Apple, Microsoft, BMW, Jaguar, Land Rover and Jeep.

Round winner·Saily

Saily, with protection features included in every plan.

Round 8

Saily vs Ubigi: what do the reviews say?

User reviews give Saily a clear edge. A six-tenths-of-a-point gap on Trustpilot, across tens of thousands of reviews: Saily users are more satisfied.

Saily
Saily

Rated "Excellent" on Trustpilot with 4.7/5. On the app stores, it collects many more ratings, especially on Android: about 99,000 versus 8,100.

Ubigi
Ubigi

Rated "Great" on Trustpilot with 4.1/5. It has more reviews overall on Trustpilot, a sign of an older brand.

Ratings recorded on October 20, 2026

PlatformSailyUbigi
Trustpilot4.7/5 (32,507 reviews)4.1/5 (49,141 reviews)
App Store4.7/5 (6,288 ratings)4.6/5 (4,573 ratings)
Google Play4.5/5 (about 99,000 ratings)4.2/5 (about 8,100 ratings)
KR

SOUTH KOREA

active

20 Go

remaining

Operator

SKTelecom, LGU+

Expires

In 3d • Jun 12

Top up

TH

THAILAND

active

20 Go

remaining

Operator

AIS

Expires

In 3d • Jun 12

Top up

JP

JAPAN

active

20 Go

remaining

Operator

NTT docomo

Expires

In 3d • Jun 12

Top up

  • No blocked apps

  • Tethering enabled

  • 24/7 customer support

  • No blocked apps

  • Tethering enabled

  • 24/7 customer support

No more roaming fees

Travel abroad with confidence: no more roaming fees, connection struggles, or unexpected top-ups. With a travel-friendly eSIM, stay connected everywhere, stress-free and surprise-free.

Round winner·Saily

Saily, rated higher on Trustpilot, the App Store and Google Play.

Round 9

Saily or Ubigi: which has better customer service?

It's often the criterion people forget before leaving, and the one that matters most when your connection drops at the airport. Saily is easier to reach.

Saily
Saily support

Support available 24/7, all year round, via in-app chat and email. The terms and conditions mention a chatbot in the app.

Ubigi
Ubigi support

Contact form, online help center and tutorials. Ubigi publishes neither opening hours nor live chat on its support pages.

Round winner·Saily

Saily, with a chat open day and night.

Round 10

Refunds: which is more flexible?

On refunds, the gap is even wider than on support. Saily refunds even an activated plan, if it's almost untouched.

Saily
Saily's refund policy

Saily gives a full refund for an eSIM that hasn't been installed, and for an already activated plan if more than 99% of the data remains, on request within 30 days.

Ubigi
Ubigi's refund policy

Ubigi only refunds if the QR code hasn't been scanned, within 14 business days. An activated plan is non-refundable, unless a technical issue is Transatel's fault.

The two refund policies

RefundSailyUbigi
eSIM not installedEntitled to a full refundRefund if the QR code hasn't been scanned
Plan already activatedRefundable if more than 99% of the data remainsNon-refundable, unless a technical issue is Transatel's fault
Deadline to request30 days after purchase14 business days after purchase
Round winner·Saily

Saily, more flexible on both deadlines and conditions.

Verdict final

Final verdict: Saily or Ubigi in 2026?

After 10 rounds, Saily and Ubigi end in a tie, 5-5. Saily wins on unlimited data, security, reviews, support and refunds. Ubigi wins on data plan prices, coverage, Japan, subscriptions and hotspot use.

Choose Saily if you use a lot of data, if you want support you can reach at any hour and a flexible refund policy. Choose Ubigi if you're looking for the better price of the two, if you're heading to Japan, if you're visiting several countries in a row, or if you want to connect a Windows PC or a car.

And if you just want to pay as little as possible, neither of them wins: voilà eSIM is the cheapest of the three on every plan from 1 to 50 GB we compared. For other head-to-heads, we also compare Saily and Holafly, Holafly and Ubigi and Ubigi and Airalo.

PodiumFinal podium
  1. #2
    Ubigi

    5 rounds out of 10, the cheaper of the two on 13 plans

    2e
  2. #1
    voilà eSIM

    The cheapest on every plan from 1 to 50 GB compared

    1er
  3. #3
    Saily

    5 rounds out of 10, better rated and more generous on unlimited data

    3e
voilà eSIM in numbers (November 2026)
  1. 1

    Excellent value for money: plans from 1 to 50 GB in more than 190 countries, and the price you see is the price you pay

  2. 2

    An easy-to-install eSIM and an easy-to-use app: you buy, install and track your usage in one place

  3. 3

    24/7 human customer support: a real person answers you, even at 3 a.m. on the other side of the world

  4. 4

    No subscription and no auto-renewal

  5. 5

    The cheapest of the three on every plan from 1 to 50 GB compared

Ready to compare prices for your next destination?

See voilà eSIM plans

Frequently asked questions: Saily vs Ubigi

Ubigi, almost always. As of October 20, 2026, it's cheaper than Saily on all 8 of the 10 GB plans compared and on 5 of the 7 plans with 1 GB. Saily only comes out ahead on 1 GB in the United States and Thailand, by one cent. Our eSIM, voilà eSIM, is cheaper than both on each of these plans.

Neither: it's a tie, 5 rounds each. Saily wins on unlimited data, security, reviews, support and refunds. Ubigi wins on data plan prices, coverage, Japan, subscriptions and hotspot use.

Ubigi: cheaper on 1, 5 and 10 GB, available on the NTT Docomo network, the only one with a 50 GB plan, and its 15-day unlimited plan costs $9.99 less. Saily only keeps the 20 GB tier.

Yes. Ubigi is the brand of Transatel, a mobile virtual network operator in the NTT group, in the eSIM business since 2017 and a partner of Apple, Microsoft and several carmakers. It's rated 4.1/5 on Trustpilot (49,141 reviews as of October 20, 2026) and 4.6/5 on the App Store. Its weak points are form-based support and a strict refund policy.

You install the Saily eSIM from the app, then buy a data plan for your destination. The plan starts when you activate it, and you have 180 days after purchase to do so. You can top up in the app, and turn on auto top-up for when your plan runs out.

You install the Ubigi eSIM once, then buy data plans in the app for each destination. Thanks to Smartstart, the plan activates by itself when you arrive in a covered area, and its validity period starts at that moment. You can top up in the app without Wi-Fi.

Yes, if your phone supports two lines: your main SIM card stays active for calls and SMS, while the Saily or Ubigi eSIM handles data. Neither Saily nor Ubigi provides a regular phone number with their data plans, except for Saily's paid optional US number.

A local SIM card means finding a store on arrival, sometimes with your passport, and removing your usual SIM card. An eSIM is installed before you leave and works as soon as you land, without changing anything on your main line. For a trip of a few weeks, an eSIM is almost always simpler.

Yes. Both provide mobile data, so WhatsApp, Telegram, FaceTime and Messenger work as usual, including for voice and video calls. Your WhatsApp account stays linked to your usual number.

Yes, both allow it. Ubigi promotes it, unlimited plans included. Saily restricts heavy hotspot use on its unlimited plans.
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Connected travel expert · voilà eSIM

Rony is our in-house travel-connected expert. Always curious and never too far from an airport, he explores the latest destinations while testing the newest eSIM solutions. He signs our articles on travel and mobile technology, with a single mission: to turn his discoveries into clear, reliable, and smart advice to accompany you anywhere in the world.

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