aloSIM review 2026: how it works, compatibility and prices

aloSIM is a travel eSIM provider: you buy a data plan for a country or region in the aloSIM app or on alosim.com, install it on your phone, and connect abroad through a local partner network.

Who is behind aloSIM?

aloSIM belongs to AffinityClick Inc., a Canadian company located at 45 O'Connor Street in Ottawa, Ontario. AffinityClick also makes Hushed, a virtual phone number app. The aloSIM app launched on the App Store in June 2022, and it has passed 500,000 downloads on Google Play as of November 3, 2026.

The Hushed number, aloSIM's special feature

With almost every plan, aloSIM includes a free Hushed phone number, US or Canadian, loaded with $3 of credit for calls and texts. The Hushed number is the selling point aloSIM pushes the most, and it sets aloSIM apart from most data-only eSIMs.

The aloSIM eSIM is added alongside your usual line without replacing it: your main SIM card stays in place, you keep your number, and aloSIM handles mobile internet abroad.

aloSIM sells two types of plans:

• Fixed-data plan: you pay for a set amount of GB (from 1 to 100 GB), valid from 1 to 30 days, and up to 180 days on the Europe plan.
• Unlimited plan: 3 GB per day at high speed, then speed drops to 1 Mbps until the next day. The counter resets every day.

Once installed, the aloSIM eSIM stays on your phone: you top it up in the app for your next trip.

aloSIM works on any eSIM-compatible, unlocked phone. aloSIM notes that most phones bought after 2020 support eSIM, and that a phone still locked to a carrier won't be able to install it.

You can follow our method to check if your phone is eSIM compatible, or check your model with the tool below.

aloSIM's strengths come down to six points, from the free number to the money-back guarantee.

A free US or Canadian number

aloSIM includes a Hushed number with almost every plan: handy for verifying an account or receiving a text from a US service during your trip.

Hotspot sharing allowed

aloSIM allows hotspot sharing on all its plans: you can connect your laptop, your tablet, or a travel companion's phone.

5% back in aloCASH

aloSIM credits back 5% of every purchase as aloCASH, a credit you can use from $1 and that stays valid for 1 year on your next plans. The referral program adds a $3 discount for the friend you refer and $3 of aloCASH for you.

Chat open 24/7

aloSIM offers 24/7 chat in the app and on its website. The comparison site Monito reached a human agent in 10 minutes during its test.

A 30-day money-back guarantee

aloSIM commits to refunding an unusable purchase within 30 days, for example on an incompatible phone or if there's no network on arrival.

One-day plans for layovers

aloSIM sells 1-day plans from $3.50 for 1 GB in Japan, the United States, Italy, or Turkey. That's handy for a layover or a short stay.

aloSIM's limitations involve price, the unlimited plan, the number, and support.

High prices in most destinations

aloSIM costs $36.00 for 10 GB in Europe and $44.00 for 10 GB in Morocco, over 30 days. Across the 7 destinations we compared, our voilà eSIM plans cost less, up to 3.4 times less in Europe.

Unlimited capped at 3 GB per day

aloSIM's unlimited plan drops to 1 Mbps after 3 GB per day. That speed is enough for WhatsApp and a GPS map, but not for HD video or a stable video call.

A number that isn't local

The Hushed number is US or Canadian, never Japanese, Thai, or Italian. The $3 credit runs down with every call and text, and recent Trustpilot reviews report texts that never arrive.

No phone support

aloSIM answers by chat and email ([email protected]), but offers no phone line.

Subscriptions written into the terms and conditions

aloSIM's terms and conditions, in their October 1, 2026 version, provide for “Subscription Plans”, billed every month until canceled. The country pages checked on November 3, 2026 only show prepaid plans: check what type of plan you're buying before you pay.

Not accessible from Turkey

aloSIM is one of the eSIM providers blocked in Turkey since July 2025: we explain what that changes further down, in the section on countries covered.

aloSIM prices start at $3.50 for 1 GB valid for 1 day, and a 10 GB plan over 30 days costs from $16.00 (Thailand, Turkey) to $44.00 (Morocco), according to alosim.com's dollar price list as of November 3, 2026. Here are the plans valid for 30 days:

aloSIM unlimited: 3 GB per day, then 1 Mbps

aloSIM's unlimited plan costs $27.00 for 7 days and $74.00 for 30 days in Japan, with 3 GB per day at high speed, then 1 Mbps until the next day. Over 30 days, our 50 GB voilà eSIM plan for Japan costs $34.90, less than half the price of aloSIM's unlimited plan.

aloCASH, referrals, and aloSIM promo codes

aloSIM doesn't publish any official welcome code as of November 3, 2026. The only official discounts are aloCASH (5% of every purchase) and referrals ($3). The promo codes circulating on blogs are affiliate codes.

Is aloSIM expensive?

aloSIM is more expensive than voilà eSIM in every destination we compared, from 11% more in Thailand up to 3.4 times more in Europe. The gap is widest in Europe and Morocco.

aloSIM prices in Japan

In Japan, aloSIM sells 10 GB for $18.00 and 20 GB for $25.00, valid for 30 days, on the KDDI network. Our 10 GB voilà eSIM plan costs $9.60.

aloSIM prices in the United States

In the United States, aloSIM sells 10 GB for $23.00 and 20 GB for $37.00, valid for 30 days, on the T-Mobile and Verizon networks. Our voilà eSIM plans for the United States start at $12.40 for 10 GB.

aloSIM prices in Europe

In Europe, the aloSIM regional plan costs $19.50 for 5 GB and $36.00 for 10 GB, valid for 30 days. Our voilà eSIM Europe plan costs $5.80 for 5 GB and $12.00 for 10 GB.

At voilà eSIM, our plans cost less than aloSIM across the 7 destinations compared, for 5 and 10 GB, and for 20 GB where aloSIM offers it, over 30 days.

aloSIM vs voilà eSIM: price by destination

On November 3, 2026, we compared aloSIM plans and our voilà eSIM plans valid for 30 days.

In each of these destinations, our eSIM costs less: for 10 GB, our plans cost between 33% (Europe) and 71% (Thailand) of aloSIM's price.

aloSIM advertises coverage in more than 200 destinations and relies on major local carriers. Here are the networks listed on its country pages as of November 3, 2026:

What speed can you expect with the aloSIM eSIM?

aloSIM displays “LTE/5G” on most of its country pages, except for Morocco (4G only). The Freaking Nomads blog measured 20 to 25 Mbps download speeds in Chiang Mai, Thailand. On the unlimited plan, speed drops to 1 Mbps after 3 GB in a day.

Can you make calls and share your connection with aloSIM?

Yes. With aloSIM, calls go through the Hushed number or through WhatsApp, FaceTime, and Telegram, and hotspot sharing remains possible on all plans. To understand when an included number is really useful, read our article on eSIMs with a phone number.

Does aloSIM work in Turkey?

aloSIM sells a Turkey eSIM on the Türk Telekom network, but its website and app have not been accessible from Turkish networks since the BTK decision of July 2025, and the restrictions remain in place in 2026. Buy and install your eSIM before you leave: we explain everything in our article on the eSIM ban in Turkey.

The aloSIM app is rated 4.5/5 on the French App Store (70 ratings) and 4.6/5 on the US App Store (1,364 ratings), as of November 3, 2026. On Google Play, it scores 4.0/5 in France and has passed 500,000 downloads.

The aloSIM app lets you buy a plan, install the eSIM, track your remaining data, top up, and check your aloCASH. The Hushed number, on the other hand, is managed in a second app, Hushed.

aloSIM installation takes about 90 seconds according to aloSIM, from the app or by scanning a QR code, and the eSIM connects automatically when you arrive.

aloSIM installation steps

1. Buy your plan in the aloSIM app or on alosim.com.
2. Install the eSIM before you leave, on Wi-Fi, from the app or with the QR code.
3. When you arrive, select the aloSIM eSIM for cellular data and turn on data roaming for that line.

For detailed instructions on iPhone and Android, see our article on how to install an eSIM step by step.

Do you need to turn off your main line with aloSIM?

No, but turn off data roaming on your main line. aloSIM doesn't refund charges billed by your usual carrier if your phone switches to your main SIM card abroad.

aloSIM customer service answers via 24/7 chat in the app and on the website, and by email at [email protected]. aloSIM publicly replies to 98% of negative reviews on Trustpilot, but several reviews from October 2026 describe multiple follow-ups before getting a solution.

What is aloSIM's refund policy?

aloSIM's money-back guarantee covers 30 days after purchase, for an incompatible device or a problem connecting to the local network. A plan that hasn't been activated is refunded in full. Once the plan is activated, aloSIM refunds the unused portion at its discretion, and refuses to refund a plan that is used up or expired.

aloSIM not working: what should you do?

Almost every problem reported with aloSIM has a workaround:

aloSIM reviews are positive overall, but 19% of Trustpilot reviews (14% one-star, 5% two-star) complain mostly about the network and support. Here's what we found.

aloSIM review: Trustpilot

On Trustpilot, aloSIM has a rating of 4.0/5 based on 2,657 reviews as of November 3, 2026, including 1,855 posted over the last twelve months. Here's the breakdown:

Positive reviews praise a connection that works as soon as you land, especially in Japan, and fast service.

aloSIM review: recent complaints

Negative reviews from September and October 2026 revolve around four issues:

• The network: no connection in Sardinia or Thailand, or repeated dropouts.
• The duration: plans considered too short for the price.
• Support: several follow-ups before a solution or a refund.
• The Hushed number: texts and calls that don't work.

aloSIM review: Reddit and forums

On Reddit, the threads “Saily vs aloSIM” and “Don't use alosim” show that aloSIM's reliability divides travelers. The Rick Steves travel forum reports cases of an aloSIM eSIM getting no signal in 2024, on a Pixel 7 in the United States and then in Switzerland.

The three alternatives to aloSIM are Airalo, a fixed-data plan like voilà eSIM's, and a local SIM card or your carrier's roaming.

aloSIM or Airalo: which one should you choose?

aloSIM and Airalo both sell prepaid data plans in more than 200 destinations. Choose aloSIM if you want the Hushed number and aloCASH, Airalo if you're looking for a very wide catalog. We cover Airalo in detail in our Airalo review.

A fixed-data plan at the best price

A fixed-data plan (5, 10, or 20 GB) for a country or region remains the cheapest option for a typical trip. That's what we offer at voilà eSIM, with no subscription.

What's the best aloSIM alternative for Europe?

For Europe, our voilà eSIM plan is the cheapest alternative to aloSIM: $12.00 for 10 GB over 30 days in 33 countries, versus $36.00 for 10 GB with aloSIM. You'll find all our plans on our Europe eSIM page.

A local SIM card or your carrier's roaming

A local SIM card is bought locally, often at the airport, and gives you a local number. Your carrier's roaming requires nothing to install, but it quickly gets expensive outside Europe.

At voilà eSIM, we offer plans that cost less than aloSIM across the 7 destinations compared, an easy-to-install eSIM with an easy-to-use app, and 24/7 human customer support.

Value for money: voilà eSIM vs aloSIM

Excellent value for money starts with a displayed price that is the final price, with no subscription or automatic renewal. Our plans cost less than aloSIM in every destination we compared, and stay valid for 30 days.

Installation and app: voilà eSIM vs aloSIM

Our eSIM is easy to install, and our app is easy to use: rated 4.8/5 on the French App Store (813 ratings), it lets you buy, install, and track your data all in one place. Activation takes less than 2 minutes.

Customer support: voilà eSIM vs aloSIM

Our customer support is human and available 24/7: a real person from our team answers you, before, during, and after your trip.

Heading to Japan? All our plans are on our Japan eSIM page.

aloSIM is a serious eSIM, backed by an established Canadian company and major local carriers, with a Hushed number that's useful for receiving texts. It remains expensive for most trips, and its unlimited plan stops at 3 GB per day at high speed.

Our aloSIM rating: 3.9/5

The overall rating is the average of the six criteria.

aloSIM is for you if…

• you need a US or Canadian number to receive texts during your trip;
• you're traveling for a day or two, for a layover;
• you want to share your connection with your travel companions;
• you're a repeat aloSIM customer and plan to use your aloCASH.

Our voilà eSIM plans are for you if…

• you're going to Japan, the United States, Thailand, Italy, Morocco, or Europe;
• you want a plan valid for 30 days at the best price;
• you want human support you can reach at any time, with a displayed price that is the final price.

In these cases, our eSIM is the best choice: with voilà eSIM, you pay less in every destination compared, with our simple app and our 24/7 human support.